Privacy Policy

Effective Date: July 6, 2026

Monument Planet, a division of Slab Planet LLC ("Monument Planet," "we," "our," or "us"), respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit monumentplanet.com, use our dealer portal at portal.monumentplanet.com, or otherwise communicate with us.

Monument Planet operates as a business-to-business (B2B) wholesaler serving monument dealers, memorial companies, funeral homes, and cemeteries. We do not sell to individual consumers. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Business Contact Information: Name, company name, phone number, email address, billing address, and shipping/delivery address.
• Account Information: Dealer application details, portal login credentials, order history, and pricing tier associated with your account.
• Communications: Information you provide when you contact us by phone, email, text message, or through our website contact forms.
• Usage Data: Information about how you browse our website, including pages visited, referring URLs, device and browser type, and approximate location, collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use information for the following purposes:

• To create and manage dealer accounts and process wholesale orders.
• To process payments and coordinate freight, delivery, and order tracking.
• To communicate with you regarding quotes, orders, account updates, or inquiries.
• To send service-related notifications, including confirmations and delivery updates.
• To measure and improve our website and advertising, including through Google Ads, Google Tag Manager, and Meta (Facebook/Instagram) advertising tools.
• To comply with applicable tax, accounting, and legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service Providers: With trusted vendors who perform services on our behalf, such as payment processors, freight and logistics carriers, IT hosting providers, and advertising platforms.
• Legal Requirements: If required by law, court order, or regulatory authorities.
• Business Transfers: In the event of a merger, acquisition, financing, or transfer of assets.

4. Cookies, Analytics, and Advertising

Our website uses cookies and similar tracking technologies, including Google Tag Manager, Google Ads conversion tracking, and the Meta (Facebook) Pixel, to analyze site traffic, measure advertising performance, and improve our services. See our Cookie Policy for details on the categories of cookies we use and how to control them.

5. Order Tracking Pages

Order tracking pages (monumentplanet.com/track) display production and shipping status for a specific order. These pages do not display pricing, payment information, or full customer contact details, and are intended to be shareable with the end customer of a dealer's order.

6. Data Retention

We retain business and order information for as long as necessary to maintain your dealer account, fulfill orders, and comply with tax, accounting, and legal record-keeping obligations.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information in our care. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices

• You can control cookie settings through your browser at any time.
• You may opt out of interest-based Google and Meta advertising through those providers' respective ad-preference tools.
• To request access to, correction of, or deletion of your business contact information, email us at the address below.

9. Children's Privacy

Our website and services are directed at businesses and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date noted above.